The Blog

Ghost Signal at Wombat Ridge

Jack Thompson

Published on: 08/08/2025

While investigating a mysterious radio signal from an abandoned outpost in Wombat Ridge, Shannon Jones, Zoe, Billo, and Coops discover a decades-old autonomous rover stuck in a looping surveillance routine. Using their tech skills, the team decodes the transmission, disables the feedback loop, and reprograms the rover to prevent further interference. With the "ghost signal" silenced and the ridge now watched over by a newly loyal robot, the crew wraps up another strange and successful outback mission.

Roo Tall Tales

The Dingo Code

Jack Thompson

Published on: 19/07/2025

Shannon Jones and his mates, Billo and Coops, set off into the Gibson Desert after receiving a mysterious, encrypted USB from an old prospector. Using a solar-powered workstation, Shannon cracked the code and uncovered GPS coordinates leading them to a dingo-shaped rock with ancient carvings and hidden binary code. Following clues, they unearthed a buried signal beacon and discovered an abandoned Cold War-era outpost filled with tech relics and a cryptic message. The adventure added another chapter to Shannon’s legend as the outback’s go-to tech troubleshooter and digital explorer.

Roo Tall Tales

Tarantula Gully

Cooper Johnson

Published on: 04/07/2025

In September 2011, Shannon Jones and his mates Billo and Coops ventured into South Australia’s Outback in search of the lost Mount Boppy gold mine. After Coop’s phone lost signal, Shannon crafted a makeshift antenna from a hubcap and foil to restore GPS. As they trekked through a narrow gully, they were ambushed by massive tarantulas and narrowly escaped. Just beyond the gully, they discovered the entrance to the mine—only to realize they’d forgotten their flashlights. Forced to turn back, they retrieved the torches from the ute, vowing to return and finish the adventure—properly prepared next time.

Roo Tall Tales

Why Do You Need Proactive IT Support?

Jack Thompson

Published on: 28/06/2025

Relying solely on a help desk means reacting to problems after they occur, which can cost your business valuable time and money. Proactive IT support, on the other hand, focuses on preventing issues before they happen through continuous monitoring, regular maintenance, and strategic planning. It minimizes downtime, enhances cybersecurity, supports future growth, and offers predictable costs—all while keeping your systems running smoothly. For small businesses, especially in fast-paced environments like Knoxville, proactive IT support isn’t a luxury—it’s a necessity.

Computer Support